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Product Management Services

Deliver your products

The technology project graveyard overflows with dead software projects, undelivered services, and legacy zombies that multiply risk.

We'll step into product management where others fear to tread and lead your people to bring out their best. Fountainhead sees a bigger picture, not just the next feature. Technology agnostic, we're fluent in AI, data science and supercomputing. We solve for adoption. Forget vendor lock-in; we bring diverse experience and think outside the box. We're the variable focus your team needs to solve complex problems, hit deadlines, and ship solutions.

Let Fountainhead relentlessly drive relevant, simple, adopted software and services for you. Because when others bury potential, we deliver results.

AAP News

Consumer mobile multimedia

The Australian Associated Press news wire entered a new era by pushing into direct-to-consumer subscription news, as well as striking new B2B deals with hyperscalers. A major hurdle to mobile app and web delivery was that AAP's syndication feed formats dated back to the telegraph, with many decades of legacy.

Contemporary new product changes were required to make a multiplicity of embedded video, image, audio and text content possible.
Fountainhead streamlined, coached, designed, and productised engineering and design to cut through technical debt. Working with an international team and opensource codebases these long-promised-but-undelivered multimedia capabilities were delivered within one year.

Adoption was immediate, with the new rich feeds seamlessly flowing into AAP News mobile app, Google News, Facebook News, TikTok fact checking, and Apple News. AAP content, already regarded as gold-standard journalism, now competes on a level playing field in the era of social media.

iLab and iPrint

Time to escape the lab

During a time when many universities adopted rigid, draconian computing environments, Bailey drove Macquarie’s groundbreaking conception, development, productisation, and launch of iLab and iPrint, enabling students to escape the lab.

iLab empowered students to securely access virtual lab software environments from their own devices, eliminating hardware shortages, software incompatibilities, and the need for travel. iPrint introduced on-demand, carbon-reduced printing, allowing students to print from anywhere and pick up at any campus location.

iPrint and iLab innovation produced fantastic student and faculty experiences and rapid adoption. Behind the scenes, they significantly reduced wasted resources, delivered scalable, cost-effective efficiencies, created new revenue and capital models, and excelled during the COVID-19 pandemic.

"Time to escape the lab" promotional image of a student using a laptop sitting on the floor in a corridor

Space, Time, Energy, Data

Total product offering overhaul

Intersect Australia is a research accelerator, originally exclusive to NSW. It was founded to manage a membership structured investment in limited scale high performance computing within a constrained business model. Fountainhead was engaged by the Board, among other objectives, to execute an offering turnaround and expand product and services offerings in a declining consumption context.

Fountainhead rebooted the offering under the banner "Research faster" into four product lineups. Space petascale digital storage, Time terascale supercomputing, Energy productivity acceleration services and Data information, ML, and AI services. Above all Space, Time, Energy, Data and Learn were offered consumer-centric services, not only state of the art, but easy to understand.

The result was increased commercial, research and government adoption, producing a financial turnaround with national expansion into markets in Victoria, South Australia, and the ACT.

Intersect product lineup icons for Space, Time, Energy and Data

WebTalk

Hybrid Transition of Objective Tech Stack

ASX listed icon Objective Corporation needed to embrace web technologies for its enterprise content management system without leaving its customer base behind. The salesforce wanted revolution, yet customers needed evolution; Bailey needed to satisfy both.

Imagineering and Engineering teams started with legacy CORBA RPC, Java and SmallTalk and transformed it into WebTalk, a lightweight javascript microservice architecture with a REST API. Customers were no longer marooned on premises and were able to modernise their applications with WebTalk.

This paved the way for internet collaboration across their operations, with other Objective ECM customers and with a new third party ecosystem. Subsequent massive growth saw Objective ECM evolve into today's global Objective Nexus cloud and Objective Connect SaaS offerings.

RRadio telescope with a world map in the dish, representing Objective WebTalk

Shazam!

Data. Teleported.

Shazam! is an automated data teleport platform implement robust, fault-tolerant data acquisition solutions for instruments. Shazam! agents are designed to run within an individual organisation’s infrastructure, or remotely at points of data collection at Internet of Things scale.

Bailey started with an early point solution concept and generalised it into a consumer product, working with Intersect engineering to create a compelling pay-as-you-grow offering with appeal to new markets.

Shazam! is now marketed by Intersect as Databolt, a platform-as-a-service that people interact with from a web browser or mobile device anywhere on Earth. Deployments can be configured at arbitrary scale, featuring lightweight agent software, fault tolerant guaranteed data transfer over intermittent links, compatibility with a range of storage, and extensive traceability. These characteristics make it ideal for lights-out instrument data capture and delivery in flexible scientific, engineering and research contexts.

Mobile application screenshots of the Shazam! Data Teleporter application

LegalPower DMS

KPMG Peat Marwick

Before content management systems or document oriented databases, KPMG Solutions recruited Bailey to materialise its Document Management System (DMS) to revolutionise legal matter management. The system integrated Sun servers, Oracle database and Macintosh computers to transform painstaking paper pushing into instant digital collaboration. Bailey formed a product engineering team and took the product from concept to operations, partnering with Fujitsu, Apple and Oracle.

In addition to computers on lawyers desks, innovative communications saw DMS in court rooms for the first time. Blake Dawson Waldron, the Australian Government Attorney Generals Department, and Phillips Fox were anchor clients at national scale. KPMG captured a dominant position in the Australian legal landscape, and achieved a 5 year competitive moat.

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