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Exposure Review and Risk Mitigation Services

Know your exposure

Identifying and mitigating vulnerabilities keeps even the bravest Board awake in a context of global cybersecurity threats and accumulating tech dependencies.

We rapidly assimilate, categorise, prioritise and advise, maintaining absolute independence, confidentiality and trust. Fountainhead speaks geek and will analyse and translate your tech spend, tech threats, M&A due diligence, or disruption risks into actionable management intel.

Western Sydney University

Digital Acceleration Roadmap Strategy

Western Sydney University CIDO, Kerry Holling, engaged Fountainhead Industries to pragmatically and rapidly review Western alignment and planning for the Connected University Strategy for his decadal Digital Acceleration Roadmap. Integral to the process was understanding the strategic intent and engagement of the organisation, including consulting with management, students, educators, researchers, staff, partners and other stakeholders.

The objective was to “enable a multi-sided digital institution, creating new models of collaboration between students, research partners, international WSU ventures, communities and industry”. The review considered key digital investments in collaboration platforms, partner ecosystem, and edtech ventures. It focused on external digital connectivity, to enhance Western integration with social, commercial, government, research and academic fabrics.

Macquarie Private Hospital

Technology Strategy and Resourcing Review

Australia's first fully digital private surgical facility Macquarie University Hospital bootstrapped rapidly. After initial years of autonomous operation Board Chair Peter Dodd turned to Marc Bailey to independently review both technology management and operating model. Bailey conducting an independent root and branch review including biomedical, clinical, surgical, nursing and nuclear medicine aspects in addition to standard administration, customer support, technology, software and operations.
The outcome was CIO replacement, technology restructure, ubiquitous digital connectivity, and a new shared services operating model for one of the most technologically advanced hospitals in Australia.

Photograph of Macquarie University Private Hospital

Australian Associated Press

Tech Budget and Risk Review

AAP CFO Wayne Davis engaged Fountainhead for a strategic tech risk and budget assessment for the CEO and Board in the context of a corporate divestment and reboot of the organisation. The Board adopted all recommendations, but did not immediately fund them, pending recruitment of a CEO.

New CEO Lisa Davies re-engaged Fountainhead to develop a Technology Transformation Program to pitch to the Board with the objective of securing multiple-year funding. This was successful and a three year roadmap began to cloudshift, secure, and innovate in IT.

Fountainhead was subsequently contracted to provide ongoing decision support, vendor management, escalation, governance, oversight and board reporting for a program of software, infrastructure and cybersecurity transformation projects to manage risk and ensure success.

Macquarie Graduate School of Management

Technology Risk and Operational Review

The Macquarie Graduate School of Management (now Macquarie Business School) initiated a transformation programme as an integral component of AACSB international accreditation.

Executive Dean Bill McGaw sought Marc Bailey's assistance in rebooting internal technology service, risk, people and efficiency, requiring an uplift in capability while mandating independence from its parent institution.

Bailey achieved this through a technology renewal programme, commercially contracted outsourced services, streamlined project management methodology, customer centricity and team reboot.

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